Life is Grand – Becoming a Grandfather

Life is Grand – Becoming a Grandfather

Isn’t life grand? On December 16, 2018, at 2:55 am Hawaii Standard Time, my wife Ra El and I became grandparents for the first time. Our daughter Sarah and son-in-law Adam, are now parents to their newborn son Bodhi Kai Snyder. He came into the world at 7 lbs., 15 oz...
Happiness

Happiness

How have you built happiness into your customer’s experience with your product, service or company? When customers have a delightful experience, they share. When they share, your customers become part of your marketing department to help spread the word. A happiness...